Shipping Policy

All orders are processed with care to ensure quality and freshness of our herbal and skin wellness products.

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Processing Time

Most orders are processed and shipped within 5–7 business days from the date of purchase. This allows time for careful preparation, packaging, and quality control.

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Made-to-Order Items

Certain products are made to order, including custom herbal blends, extracts, and freshly prepared skincare items. These items may require additional processing time beyond the standard 5–7 business days. If additional time is needed, you will be notified.

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Shipping Time

Once shipped, delivery times vary depending on the carrier and destination. Tracking information will be provided once your order has been dispatched.

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Delays

Occasionally, shipping delays may occur due to carrier issues, weather, or high order volume. While we strive to meet all estimated timelines, these factors are outside of our control.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier. Please ensure your shipping address is accurate at checkout.

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Contact

If you have questions about your order status, you may contact us for assistance.